How it Works
TO
ORDER A PRODUCT: Just click
the "Design My Own" button next to the product
you are keen on (or on any of the product images) and start the order
process.
You will need to:
-
Upload a graphic image in a format we can use: JPG or TIFF
- Make sure the artwork is the actual size you wish us to print it [ more info ]
- Complete an order form making sure you have included the name of this file and your full contact details
What you will get from us:
- We
will send you an email with a link to a web page where you can preview
your product before deciding whether to buy it or not.
TO ORDER CUSTOM FABRIC: Click here.
You
can choose to order just a sample, a length of standard
width cotton or a specific panel
of fabric a particular size.
COLOUR MATCHING
If colour matching is a priority we recommend using our sampling
service ahead of prototyping in order to test your colour
palette safely and more economically.
DELIVERY
Will take 10 days to a fortnight after receipt of payment. There can be
delays and we will inform you when they happen.
PRICES:
All the prices listed on the
site include VAT at 20%. In the case of some products there can be savings
on re-ordering. If you would like more information on these, email us
at thefabricpress [ at ] rosablue [ dot ] com or use this contact
form
Our prices are based on the receipt of printer-ready
artwork. If image files do not appear to be so, we will ask
customers to review their orders accordingly. You might be asked to commit
to purchase in advance or offered order studio support time at £40/hour.
| What
We Do Each order involves on average 3-5 emails. We will also preview and prep your artwork, print it, steam the cotton, launder it, iron it and sew it before packaging your goods for shipping. |
THE
SMALL PRINT:
You commission fabric to be printed at your own risk, so please read our
terms of service
carefully. We are a small workshop and we cannot afford (either financially
or emotionally) to absorb the cost of reprints or disputes with customers.
So please be clear that there are certain risks in placing an order that
are unavoidable.
POSTAGE:
We charge £4.50 for postage per delivery, unless the order
weighs in excess of that limit. Pricing is based on Royal Mail's rates
for 1st Class, Signed For delivery.
PREVIEWS:
Once we have received your file, we offer you a sample preview online.
With a repeat pattern this gives you a chance to determine how you wish
to scale the repeat. At this point you can still decide whether to order
just a sample (for £20.00) or a length of fabric (sheeting, sateen,
panama or canvas-weight). Note that if you have not previously sampled
your artwork you cannot quality for even a partial refund or reprint.
We
provide one free preview only. A second manual preview will be incur a
20% surchage. If you want to avoid this, please provide final, printer-ready
art the first time. On each product page is information relative to the
size of the artwork required (eg: Journal: 26cm x 55cm).
FABRIC CARE:
We only print on 100% cotton and it is fully machine
washable (30-40degrees C). We have noticed that the rate at which this
occurs will differ depending on the nature of the pattern with darker
colours showing the wear sooner.
...
AND FINALLY ... PLEASE DON'T RUSH!
The physical process of fabric printing cannot be speeded up.
Sometimes reprints are inevitable and we cannot give firm delivery guarantees.
SOME
OF
YOUR WORK
